Returns & Exchanges

At Odette, we want you to be completely satisfied with your fashion purchase. If your item isn't the perfect fit or style, you can return or exchange it within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return.

2

Prepare Your Package

Place the unworn items with original tags attached into the original packaging and include the provided packing slip.

3

Ship It Back

Affix the prepaid shipping label to your package and drop it off at any authorized courier location or schedule a pickup.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing